FAQS

It could be. Being able to send photos of a product issue rather than having to return the product is certainly different. Less hassle, no cost, no delivery driver, and good for the planet and our children's futures.

We don’t. We use the services of a top quality printing partner operating the latest printing technology to ensure you get the best results.

You should receive your order within 4 - 7 business days. This can vary depending on the the type of product purchased, as it can take a little longer to manufacture certain items.

You can use any images you want to create your designs. You could use photos of your pet, your wedding, or your holiday, for example.

Yes. We utilise the services of a top quality printing partner to ensure you aren’t disappointed with the products you order.

We work with a printing partner that offers a premium quality service that is smarter, faster, and, importantly, has green credentials.

If your order is for products costing over £30 delivery is free of charge. Otherwise, delivery costs will vary depending on the products purchased.

You have thirty days to return a product if it has arrived damaged or is otherwise faulty. Please contact us in the first instance at support@snapdesigncreate.com. Photos of delivered products may be required.

To apply for a refund please contact us as soon as possible at support@snapdesigncreate.com outlining your reasons. Photos of delivered products may be required.

Printed paper products and canvases are made from paper and wood from sustainably managed forests with a sustainable forest managed system in place. We are committed to fulfilling orders in a sustainable manner.

Always consider your design, colours and style of occasion when choosing your card type and coating. You can choose between the following:

Silk cardstock. High quality cardstock with a smooth, silky, and slightly reflective surface to ensure a beautiful finish for your photos. Silk paper goes well with all types of designs, both photo cards and text based.

Glossy. Silk cardstock with a protective glossy layer. The glossy finish makes colours look more vibrant, with photos appearing sharper. Glossy paper is ideal for photo designs.

Matt. Brilliant white, uncoated cardstock, which gives your card more structure and a matt finish. The ink is absorbed into the cardstock, making it easier to write on this paper by hand. Matt paper is ideal for invitations and cards without photos.

An order cannot normally be edited after it is placed, only cancelled, and then a new order can be placed with a different design.

The printing for Snapdesigncreate is done 7 days a week, which means that you might not have the ability to change, cancel, or stop your order if the order has actually entered the printing process. Usually, an order can be cancelled no more than 30 minutes after being placed, otherwise it will go into printing, and it will be too late.

Printed paper products and canvases are made from paper and wood from sustainably managed forests with a sustainable forest managed system in place. We are committed to fulfilling orders in a sustainable manner.

Our site is built on the secure Shopify platform and we never see your card details.

All of our accepted payment types are shown at the bottom of our website.

Klarna offer a Buy Now Pay Later arrangement, allowing you to buy products now and pay later with interest free instalments. There are no hidden fees, and it is a credit product. It applies to 18+ UK residents only (excl. Channel Islands) and is subject to status. Missed payments may affect your credit score, and late fees may apply.

You can order now and pay up to 30 days later with no interest or charges or you can spread the cost of your purchase over three equal payments over three months with no interest. Eligibility criteria apply:

Are you over 18 years old?
Do you have a UK bank account and good credit standing?
Do you have a valid mobile number and email address?
Do you have a UK residential address?
Do you have a credit/debit card to be valid for 60 days from purchase date?